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We Warrant for the lifetime of our product that our products are free from defects in material and workmanship. If Buyer discovers a defect, Buyer should deliver the product to us at the address provided. We will replace or repair such product free of charge. That is the extent of our liability under this Warranty and, upon the expiration of the applicable warranty period, all such liability shall terminate.
Satisfaction Guarantee/ Lifetime Warranty
We Warrant for the life of the product that our products will meet all expectations including but not limited to: color, quality, material, craftsmanship, and functionality. If, for any reason, the original buyer is dissatisfied with our product, Neon Climbing Accessories will offer an exchange of equal or lesser value. A full refund may be issued ONLY if the purchased item is returned within 180-days of original purchase date. This is to prevent people from retuning busted gear for freshies. Our Satisfaction Guarantee excludes original shipping cost. We will replace such product free of charge or offer your money returned. That is the extent of our liability under this Guarantee and, upon the expiration of the applicable Guarantee period, all such liability shall terminate.